How to Order

Placing an Order
Use our secure Internet shopping option to place your order online. Customer service representatives are also available to take your order at our toll free phone number 1-800-210-7712.

Cancelling an Order
If you wish to cancel your order, contact our Customer Service Department right away at 1-800-210-7712. We strive to process and ship every in-stock order within 24 hours, so immediate action is necessary to cancel an order. A restocking fee of $5.00 will be applied to all cancelled orders. Once your order has shipped, it cannot be cancelled, and must be processed as a return. Certain Special Order items cannot be cancelled; this will be noted on the individual item page.

Backordered Items
You can still order an item even if it is backordered by the manufacturer. Once we receive backordered items, they are the first priority of our shipping department. Your credit card will not be charged for any backordered items until they ship to you.

Accepted Payment Methods
Organize-It currently accepts Visa, Mastercard, American Express, Diners Club International, JCB and Discover Card. We also accept PayPal.


Gift Wrap
We do offer gift wrapping to allow our customers to purchase gifts and send them directly to their recipients. However, there are a few restrictions on what we can and can not gift wrap:
  • Items marked oversized or items that are drop shipped directly from the manufacturer can not be gift wrapped.
  • We can not accommodate multiple shipping locations, so everything in a given order will be sent in one box and wrapped together. If you wish to send gifts to separate locations, you may place multiple orders.
  • All items in the order will be wrapped together. We can not offer separate wrapping of items.
  • If oversized items are included in an order and you select gift wrap, the other items (but not the oversized items) will be wrapped.
  • We can not use bows or ribbons. Our gift wrap service includes paper and a gift message only.
To select gift wrapping for your order, simply check the "Wrap My Gift" box in our shopping cart. This can be found below the billing information. This section also allows you to include a personalized message for your gift recipient. Our wrapping paper is not holiday or seasonally specific, so the gift wrap option is great for birthday, anniversary, and holiday gift giving.